講義

A: Extension 218 , please.

B: Engaged. Will you hold on?

A: No. I’ll call back.

B: Oh, it’s free. I’ll put you through.

練習

A: Pearson Education Taiwan.

B: Extension 305, please.

A: Line busy. Will you hold on?

B: Please connect 308 instead.

A: Hold the line. I’ll put you through.

C: This is Vincent. Who is this, please?

B: This is Mary Beth. May I speak to Amy?

C: She’s on the phone now.

B: Can I leave a message? Just tell her Mary Beth called and ask her to call back.

C: No problem.